Accounts, plans and billing
Create a Studio account, start your free trial, upgrade to Premium, and manage your email, password, sessions and subscription.
A Studio account keeps your library in the cloud so you can open it on the web, on your phone and on your computer, and sync with your BYOK over Wi-Fi. The desktop app also works with no account at all; see The desktop app.
Create an account
- Go to app.byok.io and click Sign Up under the sign-in form.
- Enter your email, choose a password of at least 8 characters and type it again, then click Sign Up.
- Sign in with your new email and password.
- Open Studio and tap Create an account under Sign In.
- Enter your email, choose a password of at least 8 characters and type it again, then tap Create Account. You're signed in straight away.
In the desktop app, open the account menu (the person icon at the top right) and choose Sign in, or go to Account › Sync and click Start free trial.
Every new account starts with a 14-day Premium trial, with every tool unlocked and no card needed. When it ends you keep your account on the Free plan unless you choose Premium.
Plans and prices
| Free | Studio Premium | |
|---|---|---|
| Price | $0 | $9.99 a month, or $6.99 a month billed yearly |
| Text files and the Scratch Pad | Yes | Yes |
| Manuscripts, outlines, wikis, cards and grids on the web and mobile | No | Yes |
| One library on the web and in the mobile app | Yes | Yes |
| Sync with the desktop app | No | Yes |
| Wi-Fi sync with your BYOK | Text files | Text files |
| Version history | Yes | Yes |
| Email support | Yes | Yes |
In the desktop app every tool is free on that computer whatever your plan; Premium adds sync. The full comparison is on the pricing page.
Upgrade, change or cancel
- Open the account menu (the person icon, top right) and choose Account.
- On the Billing tab, pick Annual or Monthly and choose Premium Plan.
- To change your card, see invoices or cancel, click Manage Billing. In the desktop app this opens in your web browser.
- Tap the Settings tab (the gear at the bottom of the projects screen).
- Tap Manage Subscription to subscribe, change or cancel through the App Store or Google Play.
- Bought Premium on another phone? Tap Restore Purchases on the subscription screen.
A subscription you buy on your phone is billed by Apple or Google, so change or cancel it there; one bought on the web is billed by Stripe and managed from Manage Billing. Either way, Premium unlocks every app.
When you cancel, Premium stays on until the end of the period you've paid for.
If Premium ends
Nothing is deleted.
- Web and mobile: text files and the Scratch Pad work as always. Manuscripts, outlines, wikis, cards and grids open in read-only mode with an Upgrade button. You can read and export them.
- Desktop app: sync stops and the app goes back to working on its own. Your library stays on your computer with every tool, as in local mode.
Your profile
Open Account › Profile on the web or desktop (on mobile, the Settings tab).
- Change your email. Type the new address, enter your current password to confirm, and click Save Changes. We email a link to the new address; your email changes once you click it.
- Change your password. Click Change Password. You'll need your current password. Changing it signs Studio out on your other devices.
- Forgot your password? On the sign-in screen, use Forgot password? and follow the email.
Sign out everywhere
Account › Profile › Sign Out Everywhere (on mobile, Settings › Sign Out Everywhere) signs Studio out on every computer, browser and phone at once, including the one you're using. Use it if you've lost a device or think someone else has your password. Your writing isn't affected; just sign in again.
Delete your account
Account › Profile › Delete Account (mobile: Settings › Delete Account) permanently deletes your account, projects, files and linked devices. It can't be undone, so export anything you want to keep first (Export, import and backups). If you pay through the App Store or Google Play, cancel the subscription there too.
The account menu
The person icon at the top right of every screen (on mobile, the Settings tab) gathers your account tools:
| Item | What it does |
|---|---|
| Account | Billing, Profile, Keyboard and Mobile tabs (and Sync in the desktop app). |
| Devices | Connect your BYOK and choose how it syncs. See Wi-Fi sync. |
| Studio on mobile | Opens the Mobile tab, with links to the iPhone, iPad and Android apps. |
| Connect Drive | Back up text files to Google Drive. See Export, import and backups. |
| Support, Community Discord, Update Log | Help, the community and what's new. |
| Report Bug, Suggestion Box | Send us a bug report (with screenshots) or an idea, right from Studio. |
| Logout / Sign in | Sign out of this app, or sign in from the desktop app. |
Still stuck?
Send us a note from Contact Support, or choose Report Bug in Studio’s account menu so your app version comes along with it. For the device itself, see the BYOK device manual.